We just want you to be happy! These are pretty simple and straight forward, but we understand that buying anything new on the internet can be a little nerve-racking. If you are unhappy with the purchase, you can return the item within 30days of delivery for a full refund.
Customer is responsible for shipping and handling of returned item but F&C will refund its portion entirely with no questions asked.
Full refunds do not account for broken/ damaged goods. However, we will certainly take back tangled chains :)
Due to COVID-19 our supply shipments unfortunately have been coming at less-than-regular intervals. Please, allow up to 3 weeks for delivery (longer if not US).
Shipping is standard flat rate or equivalent. Expedited shipping can be accommodated upon request for an additional fee relative to weight and distance of order.